Privacy Policy

We have developed this Privacy Policy to protect your personal/ financial information and keep it confidential. By visiting Our Mobile App, you are accepting and consenting to the practices described in this Privacy Policies.
The following Privacy Policy and Cookie Policy outlines the information we may process and how we may use that information to better serve you while using our Mobile App. Please review the following carefully so that you understand our privacy practices.

A. Correspondence Information.
Following are the various Correspondence Information which You provide when You access/ register for Our Service includes:

Personal Information:
Name, gender, age, images, contact/ postal address, telephone, email id, nationality and content.

Financial Information:
Credit/ debit card details including card number and expiry date in encrypted form, details for net banking services and Wallet services. Please be advised that Tiffinguru ensures the highest degree of data security, while encrypting as per the guidelines specified by Payment Cards Industry Data Security Standard (PCI DSS).

Payment and Account Information:
Your account history with us including (without limitation) all billing information and communications, payment history etc. We maintain this in encrypted form on secure servers. However, your transactions details may be preserved by Tiffinguru for purposes of tax or regulatory compliance.

Transactional Information:
Order ID, transactional history (other than banking details) about your e-commerce activities on our Mobile App.
User IDs: Your usernames, passwords, email addresses and other security-related information used by you in relation to our Services.

Stored Information:
Data either created by you or by a third party and which you wish to store on our servers such as image files, documents etc.

Shared Information:
What types of information are not allowed on Tiffinguru Mobile App? Nudity or other sexually suggestive content Hate speech, credible threats or direct attacks on an individual or group Content that contains self-harm or excessive violence Fake or impostor profiles Spam

User Content:
You are responsible for Your Content. You represent and warrant that you are the sole author of, own, or otherwise control all of the rights of Your Content or have been granted explicit permission from the rights holder to submit Your Content; Your Content was not copied from or based in whole or in part on any other content, work, or website; Your Content was not submitted via the use of any automated process such as a script bot; use of Your Content by us, third party services, and our and their third party users will not violate or infringe any rights of yours or any third party; Your Content is truthful and accurate; and Your Content does not violate the Terms or any applicable laws.
If Your Content is a review, you represent and warrant that you are the sole author of that review; the review reflects an actual dining experience that you had; you were not paid or otherwise remunerated in connection with your authoring or posting of the review; and you had no financial, competitive, or other personal incentive to author or post a review that was not a fair expression of your honest opinion.
You assume all risks associated with Your Content, including anyone's reliance on its quality, accuracy, or reliability, or any disclosure by you of information in Your Content that makes you personally identifiable. While we reserve the right to remove content, we do not control actions or content posted by our users and do not guarantee the accuracy, integrity or quality of any content. You acknowledge and agree that content posted by users and any and all liability arising from such content is the sole responsibility of the user who posted the content, and not us.
User reviews do not reflect the opinion of TIFFINGURU. Each and every review posted on TIFFINGURU is the personal opinion of the user/reviewer only. TIFFINGURU is a neutral platform, which solely provides a means of communication between users/reviewers including users or restaurant owners/representatives with access to restaurant reservation service.
The advertisements on TIFFINGURU are published on an independent basis and there is no relation between the reviews of advertisers those who have advertised on the Services. We are a neutral platform and we don't arbitrate disputes, however in case if someone writes a review that isn't true about the restaurant, the best option for the restaurant representative would be to contact the reviewer or post a public response in order to clear up any misunderstandings. If the restaurant believes that any particular user's review violates TIFFINGURU's Policy, he can flag the review to our attention. TIFFINGURU may remove the review in its sole discretion if review is in violation of the Terms, or content guidelines and policies or otherwise harmful to the Services.

B. Technical and functional management of the Mobile App.
When you use our Mobile App, we also process technical data such as your IP-address, Device ID or MAC-address, and information about the manufacturer, model, and operating system of your mobile device. We use this data to enable us to deliver the functionalities of the Mobile App, resolve technical difficulties, and provide you with the correct (prevent the transmission of spam, viruses and/or unlawful, defamatory, obscene or otherwise undesirable material or content) and most up to date version of the Mobile App.

C. Operational Use.
We may use your information for suggesting products and promotional offers and schemes. You may update your profiling information at any time on the Mobile App. You acknowledge and agree such update is for Your interests and for improving personalization and service efficiency of the Mobile App. Note: You acknowledge that, we will only disclose your information in an aggregated form which is not capable of being used or interpreted in such a manner as to identify you.

D Applicable law and procedure.
We collect and store your Correspondence Information to: (a) comply with our obligations under law; and (b) monitor your use of our Services in order to ensure your compliance with our Terms of Service.

Note: However, as effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply won't be intercepted while being transmitted to us over the Internet. Any transmission of information by you to our Mobile App is at your own risk. We recommend that you do not disclose your password to anyone.

E. Cookie Policy.
A cookie is a small text file that we place on your mobile device to enable various features of Mobile App. "Cookies" are used to store user preferences and to track user trends, so as to enhance your interactive experience and generally improve our Services to you. You can change your cookie settings to accept or not accept cookies in your browser settings. If you do accept a "cookie", you thereby agree to our use of any Personal Information collected by us using that Cookie.

F. Third Party.
At times We may tie-up with third parties, brand owners or other partners and make available certain offers, events or special schemes. In such instances, Your personal information may be shared with such third parties and/or may become available to them or be disclosed to them, such third parties may have their own applicable privacy rules and We shall not be liable for the use or misuse of Your information by such third parties. We only collect your Personal Information to conduct our business and to enable us to deliver and improve our services. We do not for any reason whatsoever sell your Correspondence Information to any third party or otherwise trade on it.

Special Offers/ Discount or Sale Campaigns:
In addition to these Terms of Service, there are additional terms and conditions applicable on You under the specific offers, discount and sales schemes/ campaigns which are offered by Tiffinguru from time to time.
Some of the Services are supported by advertising revenue and may display advertisements and promotions. These advertisements may be targeted to the content of information stored on the Services, queries made through the Services or other information. The manner, mode and extent of advertising by TIFFINGURU on the Services are subject to change without specific notice to you. In consideration for TIFFINGURU granting you access to and use of the Services, you agree that TIFFINGURU may place such advertising on the Services.

Intellectual Property Rights:
We are the sole and exclusive copyright owners of the Services and our Content. We also exclusively own the copyrights, trademarks, service marks, logos, trade names, trade dress and other intellectual and proprietary rights throughout the world (the "IP Rights") associated with the Services and Our Content, which may be protected by copyright, patent, trademark and other applicable intellectual property and proprietary rights and laws.
You acknowledge that the Services contain original works and have been developed, compiled, prepared, revised, selected, and arranged by us and others through the application of methods and standards of judgment developed and applied through the expenditure of substantial time, effort, and money and constitutes valuable intellectual property of us and such others.
You further acknowledge that the Services may contain information which is designated as confidential by TIFFINGURU and that you shall not disclose such information without TIFFINGURU's prior written consent.
It is expressly clarified that you will retain ownership and shall solely be responsible for any content that You provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of Our various Service.