Welcome to TIFFINGURU Mobile Application ("Mobile App").This page (read in conjunction with the documents referred to on it) details the terms and conditions ("Terms") on which we render our services ("Services") listed on the Mobile App.
You understand that by using the Mobile App, you are deemed to have accepted these Terms, regardless of how you subscribe to or use the services of the Mobile App. these Terms of Service and all other policies are binding under relevant provisions of the Information technology Act of 2000. In these terms, reference to "you", "user", "your" shall mean the end user/customer accessing the Mobile App, its contents and using the Services offered through the Mobile Pap."We", "Us" ,"Our" and "Foodstirr" shall mean Foodstirr Pvt Ltd and its affiliates.
TIFFINGURU is constantly evolving in order to provide the best possible experience and information to its users. You acknowledge and agree that the form and nature of the Services which TIFFINGURU provides may require effecting certain changes in it, therefore TIFFINGURU reserves the right to suspend/cancel, or discontinue any or all services at any time without notice, make modifications and alterations in any or all of its contents and services contained on the Mobile App without any prior notice.
I. User Account ,Password and Security:
You will receive a password and account designation upon completing the Mobile App's registration process.User must keep user password confidential and You shall be solely responsible for maintaining, the confidentiality and security of user account, all changes and updates submitted through user account, and all activities that occur in connection with user account. User agrees to notify us immediately of any unauthorized use of user account in order to enable us to take necessary corrective action. You agree to ensure that you exit from your account at the end of eah session.Foodstir cannot and shall be held liable for any loss or damage arising from your failure to comply with this Section
II. Services Offered:
TIFFINGURU provides a number of Internet based services through the Mobile App (all such services, collectively , the "Services").
A. Table Reservation:
The user can, prior to actually visiting a participant restaurant choose to reserve user's table at the particular restaurant through TIFFINGURU .Such reservation is subject to availability and confirmation from the respective participant Restaurant.Once reservation has been confirmed and intimated to the restaurant through Foodstirr Mobile APP ,all subsequent responsibilities shall be with the respective participant restaurants.
B. Dish Selector
User can choose and select items of food from the Menu of the participant restaurants as updated by the respective restaurant from time to time.Dish selection will be based on only the menus provided by restaurants and the promotions and other information provided by the restaurants on the TIFFINGURU APP as updated upto date by the respective restaurants.
C. Pre Order process-
Subject to availability of the participating restaurants, customer/user can place order for choice of food items on the basis of the menu of the particular restaurant as available on the APP (updated by the Restaurant from time to time) prior to visiting the particular restaurant.Upon choice of food items being made by the customer the customer can then proceed to place the order and confirm the same .After confirmation the customer is taken to the payment gateway.Payment is received by TIFFINGURU on behalf of the respective restaurant as per agreement between TIFFINGURU and participating restaurant.
Once the order is confirmed by the participating Restaurant to TIFFINGURU and on the bais of which the confirmation is conveyed by TIFFINGURU to rhe user/customer, it is the sole responsibility of participating restaurant ("Restaurant") to honor your order and serve it to you when you visit the restaurant. TIFFINGURU is only a conduit between you and the Restaurant. TIFFINGURU shall not be liable for any acts or omissions on part of the Restaurant including deficiency in service, wrong delivery of order, quality of food, time taken to deliver order, etc.
Please note that some of the food may be suitable for certain ages only. You should check the dish you are ordering and read its description, if provided, prior to placing your order. TIFFINGURU shall not be liable in the event food ordered by you does not meet your dietary or any other requirements and restrictions.
While placing an order you shall be required to provide certain details. You agree to take particular care when providing these details and warrant that these details are accurate and complete at the time of placing an ordering. By providing these details, you express your acceptance to TIFFINGURU's terms and privacy policies.
All prices listed on the App are correct at the time of publication, and have placed as received by the Restaurant. While we take great care to keep them up to date, the final Billing shall be on the basis of the price charged to you by the Restaurant at the relevant time when the Bill is prepared. In the event of a conflict between price on the App and price charged by the Restaurant, the price charged by the Restaurant shall be deemed to be the correct price.
The total price for food ordered, including other charges, will be displayed in the final Bill on the App when you place your order. Full payment must be made on the basis of the Bill shown on the APP through the any of the payment methods available on the APP. The final Bill shall be prepared on the basis of the calculations, taxes, other charges as applicable and as charged by the respective participating restaurants and not as per the calculations of TIFFINGURU.
User to indicate approximate time by which food is to be served by the participating restaurant and once order is confirmed the responsibility to serve as per requirement of the customer shall be of the participating restaurant and not of TIFFINGURU.
Payments against services availed can be made through the Mobile App through various methods of payment offered.The sale/purchase of services shall be additionally governed by specific policies of sale, like cancellation policy etc (which are found on the FAQ tab in the Mobile App and all of which are incorporated here by reference).